Organizational innovation and information and communications technology (ict): strategic, administrative and quality innovation in higher

Abstract

The objective of this study is to determine the mediating effect of strategic innovation, administrative innovation and quality innovation between Information and Communications Technology (ICT) and organizational innovation. Using a cross-sectional design, with a sample of 32 institutions of higher education in Mexico through its medium level managers and administrative staff perception. Using statistical technique of structural equation modeling (SEM) and relying on the resource based view we found suppor for the hypotheses. The results confirm the mediating effect of strategic innovation administrative innovation and innovation quality between ICT and organizational innovation. This study provides empirical evidence to manage the organizational innovation taking into account involved and mediating variables in the relationship.